Privacy Policy

Effective date: 02 February 2026

At Vela Gloria, we are committed to protecting your privacy and handling your personal data with care, transparency, and integrity.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.velagloria.co.uk.

Information We Collect

When you interact with our website, we may collect the following information:

  • Personal details such as your name, email address, billing and delivery address

  • Payment information (processed securely by third-party payment providers; we do not store card details)

  • Order and transaction history

  • Technical data such as IP address, browser type, and site usage (via cookies)

How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Communicate with you about your order or enquiries

  • Improve our website, products, and services

  • Comply with legal and regulatory obligations

We only process personal data where we have a lawful basis to do so, in accordance with UK GDPR.

Sharing Your Information

We do not sell or trade your personal data.

Your information may be shared with trusted third parties only where necessary, including:

  • Payment processors

  • Delivery and logistics providers

  • Website and analytics service providers

All third parties are required to handle your data securely and lawfully.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict processing

  • Withdraw consent where applicable

To exercise your rights, please contact us using the details below.

Cookies

We use cookies to ensure our website functions properly and to enhance your browsing experience. Non-essential cookies are used only with your consent.

For more information, please see our Cookies Policy.

Security

We take appropriate technical and organisational measures to protect your personal data. Our website uses SSL encryption, and all payments are processed via secure, PCI-compliant providers.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Email: velagloriauk@gmail.com

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or our practices. Any updates will be posted on this page.